> This page is for User Guide.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.credal.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.credal.ai/_mcp/server.

# Microsoft Teams Setup

Use Credal in Microsoft Teams to chat with your organization's governed AI agents. Responses in this app are generated by AI—review all AI-generated content carefully before acting on it.

## Setup

1. Install the Credal app in Microsoft Teams.
2. Set up your Credal account at [app.credal.ai](https://app.credal.ai/). Your Microsoft Teams email domain must match the domain registered with your Credal organization (for example, if you sign in to Teams as `you@company.com`, your Credal organization must include the `company.com` domain).
3. Ask your Credal administrator to enable the Microsoft Teams integration for your organization.
4. [Create a new agent](https://docs.credal.ai/user-guide/getting-started/quickstart) in Credal.
5. (Optional) Set your organization's default agent in the [Credal admin customization settings](https://app.credal.ai/admin/customization).
6. Message Credal in a direct chat, or @mention Credal in a configured team channel, to start a conversation.

**Account required:** In order to use this app, you need to have an active Credal account.

## Support

Need help with Credal in Microsoft Teams? Contact us using any of the options below. You do not need to sign in to Credal to use these support resources.

**Email**

Reach our support team at **[support@credal.ai](mailto:support@credal.ai)**. Include your organization name, a description of the issue, and any relevant conversation context or error details.

**Help documentation and FAQs**

* [Credal documentation](https://docs.credal.ai/)
* [FAQs: Common Questions and Answers](https://docs.credal.ai/user-guide/getting-started/faqs)

**Log an issue in the Credal portal**

If you have a Credal account, sign in at [app.credal.ai](https://app.credal.ai/) and contact your Credal administrator or email **[support@credal.ai](mailto:support@credal.ai)** with details about the issue.

**Report objectionable AI-generated content**

To report objectionable, harmful, or inappropriate AI-generated content from Credal in Teams, email **[support@credal.ai](mailto:support@credal.ai)** with the conversation context, date, and a description of the content. Credal reviews reported concerns and takes timely action.

**Website**

Visit [credal.ai](https://www.credal.ai/) for product information and additional contact options.